Baby Francis was struggling to breathe from pneumonia when he arrived at the Mbarara hospital in Uganda in 2018. Saving Francis’ life depended on him receiving oxygen, requiring a stable electricity supply. In a country though, where power cuts are frequent, life or death is a roll of the electricity...
Jim, a client told me “On one hand we talk about being adaptive, agile, and collaborative, yet on the other hand, talk about the the time and money wasted on over-consultation. The cost of attending so many meetings to debate ideas and get everyone on the same page is ridiculous. Not...
On the 10th of May last year, Jordanian born Natasha Tynes took a Washington DC metro train to get to work. On the train she spotted a metro worker, a black American women, eating her breakfast, which was against the transit authority (WMATA) rules. Natasha then posted the comment below...
What do you do when your workload is out of control? As Winston Churchill said “When you’re going through hell, keep going”. COVID has thrown another round of change and uncertainty at us. Some people are working harder than ever before where it’s ‘all hands to the deck’ to keep...
‘I’m an introvert’ Steve said, ‘and I’m loving working from home’. ‘But’ he went on to say, ‘my wife’s an extrovert and she’s missing her workmates’. I couldn’t make out Steve’s wife’s banter in the background as she overheard our conversation. It was good to share a giggle at their...
I’m dealing with a crisis here” the receptionist bluntly told me this morning. As I processed her response and facial expression, wondering why I was copping it (while simply standing there waiting to get her attention to book in to see a GP), her look of tiredness and...
Leadership isn’t about fancy models, frameworks or formulas; it’s about showing up intentionally for others in line with your values and principles. We want leaders we know, like and trust. Within every sphere of society – politics, business, religion and sport to name a few – there are leadership...
Most relationship issues boil down to a breakdown in communication. Think about communication in these terms: The sender has to convey a message clearly and succinctly. The receiver needs to be present, listen to the message, make sense of it, interpret the intent correctly, and understand the next step....
My 9-year-old son Alex had his first 2 night away district Cub Camp last weekend. About 90 cubs went on nature walks, made flags, played games, and, by all accounts, had loads of fun. I offered an extra pair of hands on Sunday morning – folding up tents, working...
We’re leading in extraordinary times to make business work in light of the pandemic COVID-19 virus. Leading in uncertain times like these isn’t easy and for many it’s been a hell of a week or so with containment strategies being developed, updated and executed on the run. Talking with...